Privacy Policy

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Client Information Center (CIC) Guidelines and Use of Content

Privacy Policy

J. J. Keller & Associates, Inc.® respects your right to privacy online. We hold your detailed information in strict confidence.

Personal Information Privacy

J. J. Keller & Associates, Inc. will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to your information, communicating this policy statement to all J. J. Keller & Associates, Inc. employees who have access to your information, and establishing and enforcing penalties for violating this statement.

J. J. Keller & Associates, Inc. will not sell, rent or give away your personal information to other companies for them to use in selling others' products or services. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting your information. We will vigorously enforce all privacy agreements we have with other companies.

We gather personal information so we can better develop our relationship with you. Occasionally, we seek your comments on our products and services. These comments allow us to determine which products and services you should be made aware of based on your specific needs.

Email and other communications from Keller

  • By licensing access to the CIC you agree to receive administrative and any enhancement information about the CIC via email or other means.
  • Concerning other Keller products and services: We will communicate with you via email or other online delivery devices only if you agree to receive those communications. Those who believe they are receiving our communications in error or no longer desire to receive them should inform us by sending us a message through our Contact Us page, and we will remove you from our mailing lists. J. J. Keller & Associates, Inc. will be judicious in the use of email and paper mail to communicate with you. We will, at all times, put ourselves in the place of the recipients of our mail and treat you as we ourselves would like to be treated.

Information Privacy

As a leading provider of online services, J. J. Keller & Associates, Inc.® is committed to providing many layers of security to preserve the confidentiality of your information. Our server environment is protected by a state of the art "security wall", the site is password protected, and we use data encryption between the web servers and your browser. For more information on our security procedures, click here.


The CIC uses a session cookie to facilitate navigation throughout the site. This cookie does not reveal any information about you or your computer. It is automatically removed when you end your CIC session.

Your Consent

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.